1) Along with Quality Prices at Compeitive
Prices, "Customer Service" is our Priority. >more about us... ******* 2) If you Submit a Quote Request, Large Quantity
Freight Quote or any Question we will Respond within 24-48 Hours. ******* 3) In the Event you Requirements need
an Immediate Answer you can simply CONTACT US, even after Business
Hours and on Weekends. In this event please call our "Hot-Line" at 913.522.8511(ask for Ed). *******
RETURNS AND REFUNDS:
1) Upon Check-Out, if the Customer supplies a IN-CORRECT "SHIP TO" Address it
is not our Responsibilty to Re-Ship a Replacement Order at No Charge for replacement of your Order. You may either Re-Order
with the Correct "Ship To Address" or order your Product(s) from another Vendor. Refunds will NOT be extended
to the Buyer.
2) If, for any reason, you are not happy with your our Products and your Purchase, please
CONTACT US so we may discuss your problems
and arrive at a solution. All of our Products are Warranted for (1) Year from Date of Purchase. ******* 3) If we
ship the in-correct Product we will Ship the correct product, at No Charge, to you. This does not apply to verbal orders via
phone. We suggest that all phone orders be followed by an e-mail confirming your order requirements.
It is
the Customer's responsibilty to review all "Personalized Quotations" for accuracy
and approval of the Item(s) Quoted. By ordering, the Customer is accepting the HVAC Store's posted Quote for the
description of the Quoted Product. ******* 2) Custom Made Products cannot be returned. All sales are final.
FREIGHT/SHIPPING POLICIES:
1)
Our Site "Freight Calculator" is "Real Time" and automatically, 24 Hours per Day, is continually updated
electronically. For Large Shipments, PLEASE CONTACT US FOR FREIGHT / SHIPPING DISCOUNTS.> more information on shipping Bulky Packages... 2) In the event your Shipment arrives damaged
by the Carrier, it is the Customer's responsibility to file a claim with the Carrier. 3) We will do everything possible to assist you in the filing of your Freight Claim for
any Damaged Product(s). 4) Any Refunds for Damaged Items from Shpping
will ONLY be extended upon the Customer's Return of the Damaged Product.
Legal Notice-Our Sales Tax Policy:
the Filter Store
does NOT charge any type of sales tax, use taxes or taxes of any kind for any orders placed on our store
or transmitted verbally over the phone originated through connection with our Web Site.
We suggest
you check with your local State Policies, Local Jurisdiction Policies on sales tax, use tax laws or taxes of any kind for
any item you purchase from our Website via Direct Check-Out or Phone Orders that originated from any products related to our
Web Site, whether shown or not shown directly.
